The Trust is delighted to announce that it will be represented by 3 finalists at this year’s WOW! Awards Gala Ceremony in London.
Following months of deliberating, the national judging panel of service industry experts has revealed the list of finalists. With 3 from the Trust shortlisted for the 2023 finals which are to be held at the Proud Embankment venue in London on 28 November 2023. Since the scheme was launched there have been 2,461 Trust nominations across adult community services, mental health, and corporate services.
Laura Patrick, Andrew Spencer, and Tom Woodward will all head to the awards after their nominations wow’d judges. They received the exciting news in separate surprise presentations recently, where they were handed a framed certificate and winners’ pack from the Trust’s Retention Co-Ordinator, Fiona Duguid.

Laura is a business support manager at Sowenna, which provides inpatient treatment for young people aged between 13 and 18. She has been shortlisted for the Internal Service Star Award after going above and beyond in her role. After receiving the surprise news in front of her work colleagues, Laura admitted it came as a complete surprise.
She says: “I am shocked. It is really nice because I do what I do because I love Sowenna, and it is nice that it has not gone unnoticed. It is a team effort, but times have meant that I have had to do a lot more.
“We are here for the young people and everything we do is for them. Sometimes staffing issues mean you do not have all the people that you need so I do work a lot of late nights, but it is wonderful to support them.
“I was totally blown away, my colleagues are amazing, we do it all together, but they keep telling me I do too much! The fact that they all came on a Monday morning to share that with me was really nice. I did not expect it at all.”
After surprising Laura with the news that she will be heading to London in November for the finals, Fiona paid tribute to her hard work and dedication to Sowenna, which opened in Bodmin in 2019.
She says: “It was an absolute pleasure to be at Sowenna to surprise Laura and to talk to all the team. Quite a few people had already been nominated so it was nice to be here and see the whole team atmosphere. What a great group they are.
“When I spoke to Laura’s managers, Fran Riley, and Leanne Wadey, leading up to this, they were delighted that she had been chosen because everybody here puts in 110%. They were delighted that Laura has been recognised, as were the team.”

Another finalist from the Trust is Andrew Spencer. He is a physical and mental health practitioner for Talking Therapies, based in the Trust offices in Roche. Andrew will join Laura at the WOW! Awards after being shortlisted in the Inspirational Individual Award category.
Andrew has been with the NHS since 2018 and he says the opportunity to give something back to the community is what drives him. After facing some challenging times during the pandemic, he says it is nice to get recognition in a job he is passionate about.
He says: “It is a role I really connect with. We went through a difficult period with lockdown and there was a lot of resilience needed for that. It was a big learning curve then, we did not really expect it, so we all had to pull together.
“I really enjoy my job, it is something I have chosen to do, it is not something I have fallen into accidentally, so I think that is maybe why I have this award. I think it comes through (why I enjoy my job) when I talk about it.
“I wanted to work in the NHS, I was really passionate about it. Not only did I not think I would be able to work in the NHS, but to be awarded this is something I cannot even express.”

Tom Woodward will be joining Laura and Andrew at the awards after he was shortlisted for the Outstanding Management and Leadership Award.
Tom is team manager in psychological services at the Trust’s offices in Roche. He was paid a surprise visit by Fiona during a team meeting and presented with a framed certificate by Amy Dawes, Talking Therapies Team Manager.
He says: “I was really surprised. I was not expecting it at all. With the WOW! Awards I saw some nominations come in and I was just over the moon that people had taken the time to say what they thought and express their appreciation.
“As a manager you are in a position where sometimes you are giving people bad news. It is a fine line that you tread between supporting people and having to be clear about what your expectations are as a manager.
“I have spent so many years as a manager, hoping that I get things right, having feedback that tells me what I do is appreciated. This is not like anything I have ever had before. It is an amazing feeling.
“I am also very humbled by the staff that I manage. They do amazing work with our clients and our patients every single day of the week. I am in a position of awe a lot of the time with the work that they do.”
Laura, Andi, and Tom will now represent the Trust at the WOW! Awards in November, having already been recognised for the work they do within the Trust.
Fiona says: “Along with Laura, it is amazing that out of over 34,000 nominations, Andi and Tom have been selected to attend the national awards ceremony.
“Congratulations to our 3 finalists and everybody who has been nominated and recognised by the WOW! Awards. Finally, thank you to everyone who has made a nomination. This recognition goes a long way in terms of making our colleagues feel recognised and valued.”
Read Trust’s mental health trio wow national judges…